Bookings & general information
How to book your holiday
We tailor-make all our holidays based on your individual requirements so please call us on 01373 814214 to discuss your holiday – or send us an email – and we will provide you with a personalised quotation. Give us as much information as you can about the style of holiday you are looking for and our expert staff will be able to offer advice on locations and can explain details of latest offers, child prices, two-centre holidays, in fact anything you need to know about your holiday. Once you have made a telephone/email booking, please arrange your deposit*, or full payment if within 10 weeks of departure.
*Our deposit is a minimum 10% of your holiday cost, or as agreed. Sometimes we need to take an increased amount if your booking includes a villa or certain flights that need to be purchased in advance.
It is essential that you read our Booking conditions as part of your agreement to book your holiday with us.
Once we are in receipt of your deposit/full payment we will confirm your reservation by sending you a confirmation invoice and ATOL certificate (if booking a flight inclusive package) which will set out all the details of your holiday reservation. This will also notify you of the date by which final payment must be made. Should you have any queries or amendments after booking, please call us on 01373 814214.
How to pay
We can accept payment by credit or debit over the phone or alternatively by bank transfer (we will provide our details at time of booking).
Package prices include
Return flight from selected UK airport, inter-island flights (if applicable), airport security charges and baggage handling costs, accommodation with board basis as advised, tax and service charges, representative service & airport transfers and/or vehicle rental. Please note that if the price of oil increases, it may be necessary to add an additional fuel supplement.
Overseas departure taxes
Clients will be required to pay a departure tax when leaving Bequia or Palm Island by charter flight. The current charge is EC$100/US$40 per person (approx. £30). Children under 12 do not pay. This must be paid in local currency (EC$) or US Dollars at the airport after checking in. Prices are given as a guide but are subject to change and should be checked locally. If you are departing from St Vincent with Virgin Atlantic (scheduled flight) the departure tax is included in the flight ticket.
Your final travel documentation i.e. full itinerary, airline locator numbers, check-in details and luggage labels will be forwarded to you approximately 2-3 weeks prior to departure. It is your responsibility to check these to ensure their accuracy.
Passport, visa and vaccination requirements
British Citizens need a full 10-year passport, valid for at least six months after your intended return date to the UK, but there is no visa requirement if staying for 90 days or less. Children under 16 (including infants) who are not currently on their parent’s passport will require their own passport. (Check the UK passport service at https://www.gov.uk for further information). If any members of your party are not British Citizens or do not hold a British Passport, they must satisfy themselves as to any visa requirements by consulting the Embassy or Consulate of the relevant country. All passengers will be required to complete an Immigration Form prior to landing in Grenada. Forms will be provided on your flight. There are currently no compulsory vaccinations required, however we suggest that you always check with your local health centre or GP for the latest medical advice.